Where to find support this vacation period

Whether you're staying in Halls over the break or are jetting off, there is support available for you no matter where you are.

Hall Reception Services

Staying in Halls? Rest assured that Hall Reception services will continue to be open 24 hours a day over the holidays and New Year meaning there will always be a member of staff on hand during the break.

There will also be a Residential Adviser (RA) on hand each night throughout the festive period. If you need any help or advice, please contact them on the RA Duty Phone. Click here for RA contact details. 

During the winter break, campus is naturally quieter as many students and staff return home or travel. Your personal security is very important so during this time, you're reminded to: 

• Be vigilant who enters the building, do not allow people to tailgate you
• Ensure your doors close properly (block, corridor and bedroom)
• Take extra security precautions

Campus Support

During the winter break, campus is naturally quieter as many students and staff return home or travel. Your personal security is very important so during this time, you're reminded to: 

• Be vigilant who enters the building, do not allow people to tailgate you
• Ensure your doors close properly (block, corridor and bedroom)
• Take extra security precautions

Campus Support will also be on hand over the holiday period. You can contact Campus Support by phone:

• Emergency: 0151 794 2222  
• Non-emergency: 0151 794 3252  

Check out our top tips for staying safe while out and about this winter.

Other Support

The holiday season can be challenging and difficult for some. No matter where you are, whether in halls or at home there is support available to you.

Health Assured

Health Assured is a 24/7 confidential advice line for you to reach out to if you need to chat to someone. On the other end of the phone will be qualified counsellors and advisers to listen and talk through any problems you have without judgement. You can call Health Assured on 0800 028 3766 and find out more by clicking here. 

Other listening services available:

• Samaritans: call 116123 (24 hours, 365 days a year)
• Papyrus: call HopelineUK 0800 068 41 41 (9am – 10pm weekdays, 2pm – 10pm at weekends and on bank holidays.

Student Space

Student Space is here to help students find 24/7 support and to remind you that it's ok if you're not feeling merry over the winter break. Student Space run by @StudentMindsOrg is here to support you 24/7 over the holidays. Visit: studentspace.org.uk

Here's three articles you might want to check out this winter break:

• If you’re going home for winter break but don’t want to
• Making the most of your time at home
• Preparing to go back to university after the winter break 

Academic Support 

The winter break is a good time to rest and recuperate! You may have exams coming up in the new year so if you're starting to feel the pressure then don't panic. The Library's online KnowHow page has plenty of support and advice for anyone preparing for exams and assignments!

IT Support

There are some changes to IT support available over the winter break. Click here to head to IT services page for more details!

Click below for more details on opening hours over the festive period on campus:

• Guild of Students
• Sport Liverpool
• Libraries